At Serena Groups, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

1. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Name, email address, phone number, job title, and company affiliation.

• Professional Details: Areas of interest, professional qualifications, and affiliations.

• Event Participation: Information related to your registration and participation in our events.

• Website Usage Data: IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

Your information is used to:

• Provide you with information about our events, products, and services.

• Process registrations and manage event participation.

• Respond to inquiries and provide customer support.

• Improve our website and tailor content to user preferences.

• Send promotional emails about events or other information we think you may find interesting (you can opt-out at any time).

3. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted partners who assist in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.

• Request correction of any inaccurate or incomplete data.

• Request deletion of your personal data.

• Object to or restrict the processing of your data.

• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at sales@serenagroups.com.

6. Cookies

Our website uses cookies to enhance user experience. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Serena Groups

Email: sales@serenagroups.com